An Accessories Executive is responsible for promoting, selling, and coordinating the installation of vehicle accessories to enhance customer satisfaction and generate additional revenue for the dealership.
Key Roles & Responsibilities:
- Explain and promote available car accessories to customers during vehicle booking and delivery.
- Understand customer requirements and recommend suitable accessories based on their preferences and budget.
- Achieve monthly accessories sales targets set by the management.
- Prepare accessory quotations, invoices, and coordinate billing.
- Coordinate with the Service Department for timely and proper installation of accessories.
- Ensure the availability of accessories and maintain proper stock records.
- Follow up with customers to confirm accessory requirements and installation status.
- Maintain valuable customer relationships and provide excellent customer service.
- Coordinate with the Sales Team to maximize accessories sales during new vehicle deliveries.
- Ensure proper display and presentation of accessories at the showroom.
- Monitor stock movement and report shortages or damages to the concerned department.
- Prepare daily and monthly sales reports and submit them to the management.
Accessories Manager
Job Summary:
The Accessories Manager is responsible for managing the overall accessories department, driving sales, achieving revenue targets, maintaining inventory,
supervising staff, and ensuring quality installation and customer satisfaction.
Key Roles & Responsibilities:
- Manage and supervise the overall operations of the Accessories Department.
- Develop strategies to increase accessories sales and achieve monthly and annual sales targets.
- Coordinate with the Sales Team to promote accessories during vehicle booking and delivery.
- Identify customer requirements and ensure suitable accessories are recommended and sold.
- Monitor daily sales performance and take necessary actions to improve revenue.
- Manage inventory, ensure adequate stock availability, and maintain accurate stock records.
- Coordinate with suppliers and vendors for timely procurement of accessories at competitive prices.
- Ensure proper billing, invoicing, stock movement, and documentation.
- Supervise accessory installation activities and ensure quality standards are maintained.
- Handle customer complaints and resolve issues related to accessories and installation.
- Train, guide, and monitor the performance of Accessories Executives and other department staff.
- Prepare and submit daily, monthly, and periodic sales and stock reports to management.
- Monitor departmental expenses, profitability, and overall business performance.