Location: Workafella, Banjara Hills, Hyderabad (work from office)
Salary: ₹15,000 to ₹22,000 per month (based on skills and interview)
About MilkCrop
MilkCrop delivers fresh buffalo milk, cow milk, low fat milk and Gir cow milk to homes across Hyderabad. We are growing fast and need a strong customer-facing team.
What you will do
- Talk to customers on WhatsApp and phone about our products and prices
- Convert enquiries into new daily milk subscriptions
- Collect customer details (name, address, Google Maps pin) and set up deliveries
- Handle complaints about late, missed or wrong deliveries politely and quickly
- Follow up with customers on payments and renewals
- Coordinate with the delivery team so orders reach customers on time
- Keep customer records and order details accurate every day
Requirements
- Fluent spoken and written English, Hindi and Telugu
- 0 to 2 years of experience in customer support, sales or tele-calling (freshers with solid communication skills are welcome)
- Good typing skills and clear, error-free written messages
- Comfortable using WhatsApp, phone and basic Excel/Google Sheets
- Polite, patient and confident when speaking to customers
- Able to work from the Banjara Hills office
- Able to join within 15 days
Good to have
- Experience in B2C, FMCG, delivery or subscription businesses
- Knowledge of Hyderabad localities
Benefits
- Cell phone reimbursement
- Paid sick time
- Paid time off
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off