- Welcome and attend customers visiting the showroom.
- Understand customer needs, preferences and budget.
- Explain different car models, features and specifications.
- Provide information about pricing, offers and finance options.
- Generate leads through calls, referrals and walk-in customers.
- Follow up with potential customers.
- Achieve monthly and quarterly sales targets
- Arrange test drives for interested customers.
- Demonstrate vehicle features and performance.
- Explain the benefits of different models.
- Discuss vehicle pricing and available discounts.
- Coordinate with the finance team regarding loan facilities.
- Negotiate with customers and close sales deals.
- Collect customer KYC documents.
- Prepare sales quotations and booking forms.
- Coordinate vehicle registration and insurance documentation.
- Ensure proper completion of sales-related paperwork.
- Maintain positive relationships with existing customers.
- Follow up after vehicle delivery.
- Handle customer queries and complaints.
- Generate referrals and repeat business.
- Maintain daily sales and enquiry records.
- Update customer information in CRM software.
- Prepare daily and monthly sales reports.
- Monitor sales performance and target achievements.