Study Abroad Process & Sales Trainer

Company: Salve Maria International
Location: Kochi, Kerala
Job Type: Full-time, Permanent
Work Mode: On-site

Important Requirements

Minimum 5 years of direct experience in the Study Abroad / Overseas Education industry is mandatory.Excellent proficiency in spoken and written English is essential. Fluency in Malayalam is also mandatory.

We are looking for an experienced study abroad professional who can independently plan, organise and execute training programmes for our counselling and sales teams.

Freshers and candidates without direct study abroad industry experience will not be considered.

About the Role

Salve Maria Group, an established international education consultancy with nearly 20 years of experience, is looking for a knowledgeable and result-oriented Study Abroad Process & Sales Trainer to lead employee induction, training and career development activities across our branches in Kerala.

The selected candidate will be responsible for developing structured training programmes, conducting regular sessions, assessing employee knowledge and improving counselling quality, sales conversions and process efficiency.

This is a continuous training and development role requiring strong industry knowledge, planning ability and practical execution skills.

Key Responsibilities

- Design and implement structured induction programmes for newly recruited employees.
- Develop training modules covering study destinations, university admissions, eligibility requirements, student counselling and application procedures.
- Train counsellors on lead handling,



student profiling, follow-up techniques, objection handling and sales conversions.
- Ensure employees understand the complete student journey, from initial enquiry to registration, application and visa processing.
- Develop training calendars, presentations, reference materials, assessments and practical exercises.
- Conduct regular refresher training and knowledge-update sessions for existing employees.
- Coordinate with Country Heads, Team Heads and other departments to obtain accurate destination-specific information.
- Identify knowledge gaps and training requirements through employee assessments, feedback and performance reviews.
- Evaluate training effectiveness through tests, mock counselling sessions and measurable improvements in employee performance.
- Maintain training records, induction progress reports and individual employee assessments.
- Ensure training materials remain updated with changes in admission requirements, visa regulations and company processes.
- Conduct training sessions at different branches when required.

Candidate Requirements

- Minimum 5 years of hands-on experience in the Study Abroad / Overseas Education industry is mandatory.




- Excellent spoken and written English.
- Fluency in Malayalam.
- Strong practical knowledge of multiple international study destinations.
- Sound understanding of student counselling, admissions, documentation, visa processes and sales conversions.
- Ability to independently develop training plans and execute them effectively.
- Strong presentation, communication, mentoring and organisational skills.
- Experience training, guiding or supervising study abroad counsellors will be an advantage.
- Proficiency in MS PowerPoint, Excel and online presentation tools.
- Willingness to work full-time from our Kochi office and travel to other branches when required.

Candidates with experience as Senior Study Abroad Counsellors, Country Specialists, Team Leaders, Branch Managers or Trainers are encouraged to apply, provided they meet the mandatory industry experience requirements.

About Salve Maria Group

Salve Maria Group is an established international education consultancy providing study abroad guidance and language training services through its branch network across Kerala.

Website: www.salvemariagroup.com

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- Which study destinations have you personally handled? Please list them in descending order of your practical expertise.
- Briefly describe your current or most recent role in the study abroad industry, including your main responsibilities.

Experience:

- study abroad industry: 5 years (Required)

Work Location: In person

📌 Study Abroad- Process and Sales Trainer (Kochi)
🏢 Salve Maria International
📍 Kochi