To understand client requirements and propose solution pertaining to respective domain area.
Key Responsibilities
1. To analyze the assigned PC/CI (production support/continuous improvement) incidents and propose solutions /fixes.
2. To interact with the client and other functional teams for gaining understanding of the requirements.
3. To coordinate with technical teams for pending RICEFs.
4. To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project.
5. To participate in team meetings.