Customer Support Executive – International Voice Process
Salary: Up to ₹4.25 LPA
Job Overview
We are hiring experienced Customer Support Executives for an International Voice Process at a leading company in Pallavaram, Chennai.
Candidates with at least 1 year of experience in International Voice Process or International Customer Support and excellent English communication skills are encouraged to apply.
- Any Graduate / Undergraduate.
- Minimum 1 year of experience in International Voice Process / Customer Support.
- Excellent English communication skills.
- Experience handling international customer calls.
- Willingness to work in rotational night shifts.
Salary & Benefits
- Maximum CTC: Up to ₹4.25 LPA.
- Salary Hike: Up to 30% on last drawn CTC (subject to a maximum of ₹4.25 LPA).
- 5 Days Working.
- 2 Rotational Week-Offs.
- Rotational Night Shifts.
- Both-Way Cab Facilities.
- Provident Fund (PF).
Roles & Responsibilities
- Handle inbound and outbound international customer calls.
- Understand customer concerns and provide effective resolutions.
- Maintain high standards of customer service.
- Handle customer complaints professionally.
- Ensure customer satisfaction.
- Follow company policies, process guidelines, and quality standards.