- Ability to isolate where an issue might be caused in a complex situation ranging from Internet Service Provider, Software configurations, Local Networks, 3rd Party Security Software, 3rd Party Browser configuration Ability to identify and alert the necessary party of global outages including, but not limited to internal email servers, ISP outages, or Internet backbone outages 90% Chat/email support Handle inbound Ensure the health, safety and welfare for yourself and your team in Utilize excellent verbal and written communication skills and troubleshooting and problem solving skills to resolve complex issues with little or no supervision Must have working knowledge Microsoft operating system commands and utilites including but not limited to IIS, SMPT, POP, IMAP, SQL and email configuration experience Analyze, identify possible technical issues, solutions and provide critical information to Operations Develop, maintain and manage customer relationship accounts Serve as technical resource for other team members and departments

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits:

- Versatile schedule

Work Location: In person

📌 Email Support Representative (Chennai)
🏢 GRG POLY DYNAMICS PRIVATE
📍 Chennai