Job Title: Customer Service & Sales Specialist

Job Responsibilities:

- Customer Consultation & Investment Guidance
- Handle inquiries from investors and car rental clients, gain a deep understanding of customer needs, and accurately present the platform's car rental investment products and service solutions.
- Sales Conversion & Performance Achievement
- Actively develop new clients, follow up with potential investors and car rental users, conduct product presentations, negotiate contracts, close deals, and achieve individual and team sales targets.
- Relationship Management & Client Retention
- Build and maintain high-quality client relationships, conduct regular follow-ups with investors, report returns and address concerns, improve customer satisfaction, and drive repeat investments and referrals.
- After-Sales Support & Issue Resolution
- Assist with issues during the investment process (e.g., contract signing, return settlement inquiries),



and coordinate with internal departments to efficiently resolve client feedback and complaints.
- Market Feedback & Process Optimization
- Gather market trends and customer feedback on investment products, report insights to management, and assist in optimizing service workflows and sales strategies.

Job Requirements:

- Associate degree or above; 1–3 years of experience in auto finance, investment/wealth management, car rental, or premium customer service/sales is preferred.
- Excellent communication, negotiation, and customer service skills, with the ability to work under pressure.
- Basic understanding of the automotive industry and investment concepts, with strong learning agility to quickly grasp the company's business model.

Job Type: Full time

Pay: ₹20,000.00 per month

Work Location: Remote

📌 Marketing (India)
🏢 Drivevest UAE limited,.co
📍 India