"We are urgently hiring for Telesales Executive for our immigration company."
Job Responsibilities
- Handle Customer's Inbound And Outbound Calls.
- Answering phones and explaining the product and services offered by the company.
- Fix Appointments For Counselors And Generate Walk-In.
- To explain about colleges and different courses.
- To explain about college and embassy fee structure.
- To deliver pipeline leads and conversion targets by intake, assist with the execution of destination-specific activity calendars.
- Follow-Up On The Leads Till Registration..
- Making recordings of all the sales phone calls and sales deals.
- Regularly meet the assigned individual and team targets.
- Contact potential or existing customers to inform them about a product or service using scripts
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
QUALIFICATIONS, EXPERIENCE AND SKILLS REQUIRED:-
- Should be a graduate in any stream.
- Candidate Should Be From Immigration Line.
- Up-to date knowledge of any changes to legislation.
- Self-starter, self-motivated, quick learner with good inter-personal skills with an ability to work in a team.
- Proven experience as tele sales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Valuable knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English/Punjabi/Hindi
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
- Result-orientated and able to work under pressure to achieve targets.
- Pleasing personality.
- Committed to work on long term.
- Flexibility over working hours.
- Minimum 2-4 years experience
Job Type: Full time
Salary: ₹14,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonu