Reception & Visitor Management

- Welcome and attend to visitors, clients, dealers, suppliers and other guests professionally.
- Maintain a visitor register with details of visitors, purpose of visit and contact information.
- Inform the concerned department or employee about visitor arrivals.
- Ensure visitors are guided to the appropriate department or person.
- Handle incoming enquiries and provide necessary information.

2. Telephone & Communication Management

- Attend incoming telephone calls and transfer them to the appropriate departments.
- Handle general enquiries through telephone, email and other communication channels.
- Take messages and ensure they are communicated to the concerned employees.
- Maintain professional telephone etiquette and communication standards.

3. Courier & Dispatch Management

- Receive incoming couriers, parcels and postal documents.
- Maintain an inward and outward courier register.
- Distribute received documents and parcels to the concerned departments.
- Coordinate outgoing courier and dispatch requirements.
- Follow up on courier delivery status whenever required.

4. Office Administration

- Maintain the reception area in a neat and professional manner.
- Monitor the availability of office stationery and other basic requirements.




- Coordinate meeting room arrangements and visitor refreshments.
- Assist in maintaining office records and administrative documents.
- Support general administrative activities as assigned by management.

5. Email & Documentation

- Monitor general office email enquiries, if assigned.
- Forward relevant emails to the concerned departments.
- Maintain records of incoming letters, documents and other communications.
- Prepare basic letters, reports and administrative documents as required.

6. Internal Coordination

- Coordinate with HR, Accounts, Sales, Editorial and other departments.
- Assist in communicating general office announcements and instructions.
- Support employee-related administrative coordination.
- Ensure significant messages reach the concerned employees on time.

7. Additional Responsibilities

- Assist in organizing office meetings, company events and employee gatherings.
- Maintain confidentiality of company information and documents.
- Report any visitor-related, security or administrative concerns to the reporting manager.
- Perform other duties assigned by the HR Manager or Management.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive cum Admin (Kalamassery)
🏢 Password Publishing House
📍 Kalamassery