Job Title: Application Support Engineer (Field)

Location: West Delhi (Kirti Nagar)
Job Type: Full time
Work Mode: On-site & Travel within Delhi/NCR

Experience: 2-5 years
Salary: 3lacs - 6 lacs per annum

About the Role
We are looking for an Field Application Support Engineer to provide L1 and L2 support for live, web-based applications. This role combines debugging, SQL and testing, so you will work on resolving production issues as well as validating fixes and releases.

Key Responsibilities

- Provide L1 and L2 application support for live products
- Investigate and resolve incidents using .NET and API debugging
- Write and optimize complex SQL queries to fix data issues
- Log and track incidents in ITSM, Jira, Solman and Zoho
- Run functional, regression and smoke tests, and report defects
- Validate APIs using Postman
- Talk with clients to understand requirements and manage expectations




- Maintain database structures and support data validation

Required Skills and Qualifications

- B.E./B.Tech, BCA
- 2+ years of experience in application support and/or software testing
- Strong SQL skills (SQL Server / MySQL)
- Working knowledge of .NET and API debugging
- Experience with ticketing and incident management tools
- Understanding of SDLC, STLC and Agile
- Clear communication and good customer handling
- 2 wheeler for travel

Tech Stack: .NET, SQL Server, MySQL, Postman, Jira, Solman, Zoho, ITSM, Agile

How to Apply
Contact Isha at 98116-34536 or email your resume to [email protected]

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Application Support Engineer (Field) (Kirti Nagar)
🏢 Summit Serve Technologies
📍 Kirti Nagar