Job Summary

We are seeking a hands-on, high-energy Property Manager to oversee day-to-day operations at our boutique property in Rishikesh.

The ideal candidate blends operational expertise with genuine hospitality, leading a small team across Front Office, Housekeeping, F&B;, and Maintenance while driving occupancy, guest satisfaction, and local community relations.

Key Responsibilities

1. Daily Operations & Guest Experience

- Lead daily operations across Front Office, Housekeeping, F&B;/Kitchen, and Maintenance to ensure high standards of cleanliness, hygiene, and service.
- Serve as the face of the hotel: personally welcome VIPs, engage with guests, and deliver warm, personalized service.
- Handle guest inquiries, special requests, and escalations directly with empathy and speed.
- Oversee wellness/lifestyle offerings (e.g., coordinating yoga classes, Ganga Aarti tours, rafting excursions, and local sound-healing sessions).

2. Team Leadership & Staff Management

- Recruit, train, schedule, and mentor a compact cross-functional staff (approx. 12–20 team members).
- Build a positive work environment focused on team retention, hospitality etiquette, and local cultural awareness.
- Conduct daily morning huddles and manage shift schedules to optimize labor coverage.

3. Financial & Revenue Management

- Manage dynamic pricing, distribution on OTAs (Booking.com, Agoda, MakeMyTrip), and direct bookings to maximize Occupancy, ADR, and RevPAR.
- Control monthly operational expenses (OPEX), manage petty cash, and oversee local vendor procurement (fresh produce, linen, amenities).




- Prepare monthly operational and financial performance reports for property owners.

4. Property Maintenance & Compliance

- Inspect rooms, common areas, gardens, and infrastructure daily to maintain property aesthetics and safety.
- Oversee preventative maintenance schedules for plumbing, HVAC/air conditioning, water filtration, power backups (generators/inverters), and Wi-Fi systems.
- Ensure local compliance: Form C filings for foreign guests, Uttarakhand tourism registrations, local municipality permits, and fire safety protocols.
- Maintain positive working relationships with local municipal authorities, police, and community leaders in Rishikesh.

Qualifications & Skills

- Experience: 4–8 years in hospitality operations, with at least 2+ years in a leadership role (Property Manager, Assistant GM, or Front Office Manager) at a boutique hotel, resort, or luxury eco-lodge.
- Education: Bachelor’s degree or Diploma in Hotel Management / Hospitality (preferred).
- Languages: Fluent in spoken and written English and Hindi. Knowledge of additional foreign languages is a plus.
- Tech Savvy: Hands-on experience with Cloud Property Management Systems (PMS) like eZee, Cloudbeds, or Hotelogix, along with OTA extranets and Excel.
- Attributes: Self-starter, strong crisis management skills, grounded presence, and a deep understanding of Rishikesh's unique traveler demographic (spiritual seekers, wellness tourists, adventure travelers).

Pay: ₹55,000.00 - ₹60,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Property Manager (Rishikesh)
🏢 Important Group
📍 Rishikesh