Job Description: BPO Associate

Company Name: FM DIGIPOWER PVT. LTD.
Job Location: Ruby, Kolkata
Job Type: Full-Time
Shift: Night Shift
Experience: Freshers & Experienced Candidates Can Apply
Salary: As per Industry Standards / Depends on Experience

Job Overview

FM DIGIPOWER PVT. LTD. is looking for enthusiastic and dedicated BPO Associates to join our growing team. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer interactions professionally.

Roles & Responsibilities

- Handle inbound and outbound customer calls professionally.
- Communicate with customers and understand their requirements.
- Provide accurate information about company products and services.
- Resolve customer queries and maintain customer satisfaction.
- Maintain proper records of customer interactions.
- Follow up with potential customers whenever required.
- Achieve daily and monthly performance targets.
- Maintain professionalism and follow company policies.





Required Skills & Qualifications

- Good verbal communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to handle customers patiently and professionally.
- Strong listening and problem-solving abilities.
- Positive attitude and willingness to learn.
- Ability to work in a night shift.

What We Offer

- Attractive salary package.
- Growth and career development opportunities.
- Supportive and professional work setting.
- Training and development opportunities.

How to Apply?

Interested candidates can share their updated resumes at:

Email: [email protected]
WhatsApp: +91-XXXXXXXXXX

Work Location: Ruby, Kolkata

Add the international process details Clarify salary and incentives

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 BPO Associate (Kolkata)
🏢 FM DIGIPOWER
📍 Kolkata