To generate business for the hotel by identifying potential clients, developing corporate accounts, maintaining client relationships, and achieving assigned sales and revenue targets.
Key Responsibilities
- Identify and develop new business opportunities through corporate visits, calls, emails and networking.
- Generate leads and acquire current corporate accounts for the hotel.
- Maintain strong relationships with existing clients and ensure repeat business.
- Conduct sales calls, client meetings and hotel site inspections.
- Promote hotel rooms, banquet facilities, meeting spaces and F&B; offerings.
- Prepare quotations, proposals and negotiate rates as per hotel policies.
- Achieve monthly and annual sales targets.
- Coordinate with Front Office, Reservations, Banquets and F&B; teams to ensure guest satisfaction.
- Maintain an updated database of corporate clients and sales activities.
- Monitor competitor activities, market trends and business opportunities.
- Follow up on pending enquiries, proposals and confirmed bookings.
- Prepare daily sales reports and provide regular updates to the Sales Manager.
Key Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Client relationship management.
- Business development and lead generation.
- Knowledge of hotel operations and hospitality industry.
- Proficiency in MS Office and email communication.
- Target-oriented approach.
- Good presentation and networking skills.
Qualifications & Experience
- Graduate in Hotel Management, Hospitality or Business Administration.
- 1–3 years of experience in hotel sales preferred.
- Freshers with good communication and convincing skills may also be considered.