Salary: ₹14,000 – ₹16,000 per month
Job Type: Full-Time
Experience: Fresher / Experienced
Location: Agra, Uttar Pradesh

Job Summary

We are looking for a confident, qualified, and enthusiastic Telesales & Front Office Executive to join our team at Trafo Power & Electricals Pvt. Ltd.

The ideal candidate will be responsible for handling customer enquiries, generating leads through telecalling, following up with prospective clients, managing front office operations, and providing administrative support to ensure smooth day-to-day business activities.

The candidate should possess excellent communication skills, a professional attitude, and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

1. Telesales & Lead Generation

- Make outbound calls to prospective customers to introduce company products and services.
- Handle incoming sales enquiries professionally.
- Generate new business leads through telecalling and follow-ups.
- Maintain regular communication with existing and potential customers.
- Explain product details and coordinate technical enquiries with the sales team.
- Schedule meetings and appointments for the sales department.
- Maintain accurate records of customer interactions and follow-up activities.
- Work towards achieving assigned sales and lead-generation targets.

2. Front Office Management

- Welcome and assist visitors, customers, and business associates professionally.
- Handle incoming telephone calls and direct them to the appropriate departments.
- Manage reception activities and maintain a professional front office environment.
- Maintain visitor records and coordinate appointments.
- Handle incoming and outgoing correspondence, emails, and courier services.
- Coordinate with internal departments for smooth office operations.

3. Administrative & Coordination Support

- Maintain customer databases, call records, and daily activity reports.




- Prepare basic reports using Microsoft Excel and Word.
- Assist the sales team with quotations, documentation, and customer coordination.
- Follow up on pending customer enquiries and scheduled appointments.
- Support management with routine administrative activities.
- Maintain confidentiality of company and customer information.

Required Qualifications

- Minimum qualification: Graduate in any discipline.
- Freshers and experienced candidates may apply.
- Good communication skills in Hindi and English.
- Basic computer knowledge, including MS Excel, Word, and email.
- Good telephone etiquette and interpersonal skills.
- Ability to communicate confidently with customers.
- Strong organizational and multitasking abilities.

Preferred Skills

- Previous experience in telesales, telecalling, reception, or front office operations.
- Experience in B2B sales or industrial product enquiries.
- Knowledge of CRM software and customer database management.
- Strong follow-up and customer relationship management skills.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.

What We Offer

- Professional and supportive working environment.
- Opportunities to develop sales and communication skills.
- Exposure to industrial and B2B business operations.
- Career growth opportunities based on performance.
- Practical experience in customer relationship management and office administration.

Ideal Candidate

We are looking for someone who is:

- Confident and polite while communicating with customers.
- Self-motivated and result-oriented.
- Responsible, punctual, and organized.
- Comfortable handling both telesales and reception responsibilities.
- Eager to learn and grow professionally.

How to Apply

Interested candidates can apply through Indeed by submitting their updated resume.

Job Location: Agra, Uttar Pradesh

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Telesales & Front Office Executive (Agra)
🏢 Vayrone Infratech
📍 Agra