Hiring for Medusind — via Flexiple, the recruiting partner on this role.

About Company

Join a US healthcare organisation in the RCM space, supporting healthcare claims and accounts receivable operations.

Job Roles & Responsibilities

- Outbound insurance calls for claim status and eligibility.
- Follow up unpaid claims and AR reports.
- Document denials and appropriate next actions.
- Insurance follow-up, patient calling and provider outreach as required.
- Maintain daily logs and meet targets and SLAs.
- Adhere to security, quality and client guidelines.
- Escalate issues promptly.

Ideal Candidate Profile

- Experience working with healthcare claims and denials, including hospital or physician billing.
- Explicit, fluent English communication for outbound insurance calls and voice-based processes.
- Ability to document claim status, follow up outstanding balances,



and work accurately against targets and SLAs.
- Availability for US-aligned evening or night shifts.

Hiring Process

- Internal HM Review.
- Flexiple Interview focused on English fluency, healthcare claims experience and role logistics.
- Profile Shortlisting.

What We Offer

- Opportunities in Mumbai (Marol Andheri), Chennai (Arcot Road, Vadapalani), and Ahmedabad (Prahlad Nagar Off S.G. Highway).
- Shift options: 8:00 PM to 5:00 AM or 5:30 PM to 2:30 AM.
- Drop-only transport within 25 km in Mumbai and Chennai, and 35 km in Ahmedabad.
- Hands-on work across healthcare insurance follow-up and accounts receivable operations.

Originally posted on: 10 Oct 2026

📌 Accounts Receivable Voice (Healthcare) (India)
🏢 Flexiple
📍 India