As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems.

This role requires a proactive approach to identifying system irregularities and ensuring smooth operation of critical applications.

The position demands continuous monitoring, detailed analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to streamline support processes and improve response times.- Mentor junior team members to enhance their technical and problem-solving skills.- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Qualified & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Platform Infrastructure.- Strong troubleshooting and diagnostic abilities related to software infrastructure.- Experience in managing and maintaining enterprise-level application environments.- Ability to analyze complex system interactions and identify root causes of issues.- Familiarity with monitoring tools and incident management processes.- Excellent communication skills to effectively collaborate with cross-functional teams.

Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Power Platform Infrastructure.- This position is based at our Hyderabad office.- A 15 years full time education is required.

📌 Microsoft Power Platform Infrastructure (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India