Job Description

The Quality Technical Specialist provides strategic leadership for Customer Quality, Pre-Delivery Inspection (PDI), and Locomotive Testing Quality, ensuring product compliance with customer, regulatory, and organizational requirements while optimizing Cost of Quality. The role is accountable for driving quality excellence through robust quality systems, defect prevention, reliability improvement, and continuous process enhancement.

As a key quality Specialist, the incumbent leads a team of Quality Inspectors and partners closely with Operations, Engineering, Program Management, Service Quality, Reliability, and Supplier Quality teams to achieve world-class product quality, customer satisfaction, and operational performance.

Key Accountabilities

- Lead Customer Quality, PDI, and Locomotive Testing Quality activities to ensure flawless product build Quality and and customer satisfaction.
- Champion a First-Time-Right culture through rigorous testing, inspection, documentation, and process discipline.
- Drive structured RCA, CAPA, and defect prevention strategies for manufacturing, reliability, and field quality issues.
- Ensure effective management and closure of NCMRs, quality escapes, audit findings, and corrective actions.
- Maintain compliance with QMS, ISO standards, customer specifications, and regulatory requirements.
- Establish and continuously improve inspection, testing, and detection plans across incoming, in-process, and finished product stages.




- Lead cross-functional quality improvement initiatives focused on product reliability, process capability, and operational excellence.
- Drive the vision of Zero Defects, Zero Customer Escapes, and a culture of accountability and continuous improvement.
- Develop organizational capability through coaching, auditing, training, and implementation of quality best practices.
- Promote solid EHS and compliance standards across all quality activities.

Qualifications & Experience

- Bachelor’s degree in Electrical, Electronics or Mechanical Engineering
- 12–16 years of progressive experience in Complex Products testing, troubleshooting and Customer Quality, preferably from Locomotive or Rolling Stock, Heavy Machinery, or related industry
- Strong technical expertise in locomotive systems, troubleshooting, testing and manufacturing processes
- Demonstrated experience with APQP, PPAP, NPI, Problem Solving and customer quality management
- Qualified Process Auditor with working knowledge of ISO and QMS
- Six Sigma Green Belt or equivalent problem-solving and continuous improvement experience

Leadership Competencies

- Customer-centric mindset with a strong focus on quality and reliability
- Proven ability to lead teams and influence cross-functional stakeholders
- Strong analytical, problem-solving, and decision-making capabilities
- Effective communicator with excellent presentation and stakeholder management skills
- Results-oriented, data-driven, and committed to operational excellence

📌 Quality Technical Specialist – Customer Quality & Locomotive Testing (Marhowrah)
🏢 Wabtec
📍 Marhowrah