- Handle customer inquiries via phone, email, and chat with professionalism and care.
- Coordinate with healthcare professionals to ensure smooth service delivery.
- Manage appointment scheduling, insurance verification, and patient registration.
- Maintain accurate documentation of interactions and resolutions.
- Provide guidance on medical billing and insurance queries.
MUST HAVE:
Must have International voice process experience
Must have been worked in or working in full night shift( 11 pm- 8 am)
High-speed internet and reliable PC or laptop required.
Prior experience with a US-based healthcare process is a solid plus.
Are you someone who thrives in a night shift environment and enjoys making a real impact in people’s healthcare experiences?
📌 Customer service executive (India)
🏢 EZSpace
📍 India
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