Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments
- creating exceptional outcomes for our clients and the millions of people who count on them. You have an prospect to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description:
• 4+ years of experience in application support with good communication skills
•
• Desired

Skills:
•
• Should have worked in Application support
• Ability to research issues and derive solutions from existing knowledge base
• Ability to document newly derived solutions clearly and concisely for the benefit of the other team members/customer.
• Will require to work in US hours shift and or weekend shift on a rotational basis
• Monitor service platforms by available monitoring tools
• Initiate troubleshooting activities if something wrong is found by monitoring
• Answer service-related questions and feedback from users thru email and phone
• Provide user access control and termination, as and when requested
• L1 and L2 ticket handling, basic troubleshooting,



and incident resolution wherever possible
• Should be good at handling bridge calls.
• Basic Knowledge of Windows Services.
• Knowledge of Linux is an added advantage
• Should be flexible enough to learn new process as and when required.
• Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

📌 IT Operations Analyst II (Bengaluru)
🏢 Conduent Business Services India
📍 Bengaluru