About the Company:

Imarticus Learning is a leading EdTech organisation that provides industry-focused programs in collaboration with global institutions and corporate partners. With a robust presence across India, we specialise in Finance, Analytics, Technology, and Management domains.
MyCaptain is a part of the Imarticus Learning Group, a 13-year-old organization and a leader in skilling for Finance and Analytics in India. With over 750+ members driving growth, innovation, and excellence, Imarticus Learning has redefined professional education. Together, we’re shaping the future of learners across the country.

Role Overview:
The Team Leader manages a team of sales executives / BDAs and is accountable for then team's daily performance, conversions and revenue.

Key Responsibilities

1. Team Management and Target Delivery

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Lead a team of sales executives / BDAs to achieve individual and team monthly revenue targets.

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Break the team target into daily and weekly goals for each executive, and track progress every day.

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Run daily huddles, weekly reviews and one-to-one performance discussions.

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Hold executives accountable for calls, follow-ups, conversions and pipeline hygiene.

2. Coaching and People Development

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Coach executives on calling, pitch quality, objection handling and closing through call listening and live support.

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Onboard and train new joiners; bring them to target within the defined ramp-up period.

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Identify under-performers early, set improvement plans and escalate where needed.

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Support hiring, motivate the team, and keep attrition low.

3. Lead and Funnel Management

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Ensure leads are allocated,



contacted and followed up within the defined timelines.

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Monitor the funnel from lead to call, pitch and conversion, and fix drop-offs at each stage.

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Review high-value and stuck opportunities with executives and step in on critical closures.

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Give marketing and the Cluster / Regional Manager feedback on lead quality and campaign performance.

4. SOP Adherence and Quality

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Ensure every executive follows sales SOPs: lead handling, follow-up cadence, call and pitch standards, pricing and discount approvals, and refund and escalation processes.

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Audit calls and customer interactions regularly; correct non-compliance and mis-selling immediately.

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Raise exceptions and escalations to the Cluster / Regional Manager promptly.

5. Data Management and Reporting

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Ensure the team updates the CRM accurately and on time.

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Prepare and share daily and weekly reports on calls, conversions, pipeline and revenue by executive.

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Use the data to spot trends, forecast the month-end outcome and plan corrective action.

6. KPI Improvement

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Improve the team's lead-to-conversion ratio, average ticket size, collections and productivity per executive.

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Track each executive's KPIs transparently and review them regularly.

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Contribute to cluster targets and regional expansion initiatives as required.

7. Additional Responsibilities

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Take on additional initiatives assigned by the Cluster / Regional Manager or the business from time to time, including process improvements and pilots.

Qualifications:

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Minimum of 1.5+ years of experience in sales, preferably EdTech, with 6+ months managing executives.

📌 Team Leader - Sales (Bengaluru)
🏢 Important Business
📍 Bengaluru