- Valuable English communication and interpersonal skills
- Respond to queries on phone and emails
- Accountable for responses to clients related to flight reservation, ticketing and post ticketing services
- Endeavour to convert every enquiry into a booking by providing optimal routes & fares
- Knowledge of GDS commands (Sabre, Amadeus)
- Knowledge of Amadeus or Galileo will be an added advantage
- Experience in issuing and reissuing tickets on GDS
- Experience in managing premium class itineraries
- Ticketing both Domestic and International itineraries
- Knowledge of Microsoft Excel or Google Sheets
Preferred candidate profile
- Senior Travel Consultant - Candidates with 4 to 7 years of relevant experience
- Travel Consultant - Candidates with 2 to 4 years of relevant experience