09 Nov
|
DR Rajeevs Abhihealth Care
|
Noida
09 Nov
DR Rajeevs Abhihealth Care
Noida
Dr. Rajeev's Wellness, operated by Dr. Rajeevs Abhi Healthcare Pvt. Ltd., is a growing homoeopathic and integrative wellness clinic chain headquartered in Ranchi. The organisation provides clinic-based and online consultations, along with homoeopathic and herbal products. It aims to build a strong network of wellness clinics and preventive healthcare services across India.
Job Responsibilities
- Welcome patients and visitors, ensuring a pleasant and skilled front-desk experience.
- Manage patient appointments, waiting queues, and coordination with doctors.
- Handle incoming patient calls, appointment confirmations, follow-ups, and re-bookings.
- Maintain patient records, billing entries, call logs, and lead registers accurately.
- Update daily records using basic computer applications and Google Sheets.
- Explain consultation fees and available payment methods to patients.
- Send appointment reminders, follow-up messages, and promotional flyers through WhatsApp Business.
- Prepare and share daily patient visit and collection reports with the concerned team.
- Assist patients with general queries and coordinate with the clinic staff for smooth operations.
- Support pharmacy counter activities and other branch operations whenever required.
- Perform tele-calling and multitasking responsibilities as per branch requirements.
Required Skills
- Good verbal communication in Hindi, English, and the local language.
- Basic computer knowledge and familiarity with Google Sheets.
- Knowledge of WhatsApp Business and handling patient communication.
- Appointment Scheduling and Front Desk Management.
- Patient Handling and Customer Service.
- Tele-calling and Follow-up Management.
- Basic Billing and Record Maintenance.
- Multitasking and Coordination Skills.
Candidate Profile
- Candidates who have completed 12th standard or graduation are eligible to apply.
- Freshers and candidates with 0 - 2 years of experience are welcome.
- Experience in a clinic, hospital, healthcare centre, or front-office role will be preferred.
- Should have a pleasant personality and a patient-friendly approach.
- Must be organised, attentive to detail, and capable of maintaining accurate records.
- Should be comfortable handling calls, managing appointments, and supporting multiple tasks.
Working Days and Timings
- Working Hours: 10:00 AM to 7:00 PM
- Working Days: 6 days a week
- Weekly Off: One rotational weekly off as per the branch roster; Sunday off is not guaranteed.
- Work Type: On-site, clinic-based role.
Salary and Benefits
- Fixed salary plus performance-based incentives.
- Structured training and standard operating procedures.
- Career growth opportunities in an expanding healthcare organisation.
- Employee discount of 15%25% on medicines.
- Professional work environment.
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📌 Receptionist Front Office Executive (Noida)
🏢 DR Rajeevs Abhihealth Care
📍 Noida