We are looking for a highly skilled and experienced professional to join our team in Noida. The ideal candidate will have 2-5 years of experience in customer service, with excellent communication skills and the ability to work in a rapid-paced environment.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with internal teams to improve processes and procedures.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate potential issues to senior management.
- Maintain accurate records of customer interactions and transactions.

Job Requirements

- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changes.
- Strong problem-solving and analytical skills.




- Proficient in MS Office and other software applications.
- Ability to learn quickly and take on new challenges.
- Strong attention to detail and organizational skills.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us from other companies.

How to Apply

If you are interested in this opportunity, please contact your local Teleperformance location for assistance.

📌 Quality Analyst (Noida)
🏢 TP
📍 Noida