To provide courteous, efficient, and qualified food and beverage service to club members and guests while maintaining cleanliness and hygiene in the dining areas. The Steward ensures smooth service operations, assists in event setups, and upholds BPTP Clubs premium service standards.

Key Responsibilities

1. Food & Beverage Service

- Greet and assist club members and guests courteously upon arrival.
- Take and serve food & beverage orders accurately and promptly.
- Ensure proper table setup, cutlery arrangement, and presentation before service.
- Coordinate with kitchen and bar teams for timely delivery of orders.
- Maintain a professional demeanor and ensure guest satisfaction throughout service.

2. Guest Experience & Hospitality

- Anticipate guest needs and provide personalized service.
- Handle guest queries, complaints, or feedback politely and report to the supervisor when needed.
- Ensure consistency in service standards aligned with club policies.

3. Event & Banquet Support

- Assist in setup and service during club events, parties, and functions.
- Arrange buffet counters, seating layouts, and service flow as instructed.
- Support pre- and post-event cleaning and arrangement activities.

4. Hygiene & Cleanliness





- Maintain cleanliness in dining areas, service stations, and equipment.
- Follow FSSAI and internal hygiene standards.
- Handle crockery, cutlery, and glassware with care and ensure proper washing and storage.

5. Coordination & Team Support

- Work closely with kitchen, bar, and housekeeping teams for smooth operations.
- Assist in restocking service stations and managing inventory of service items.
- Support the stewarding team during busy hours or events.

Key Skills & Competencies

- Excellent communication and guest-handling skills.
- Knowledge of table service, buffet setups, and F&B; service etiquette.
- Positive attitude, grooming, and attention to detail.
- Team player with a customer-centric approach.
- Ability to multitask and work efficiently under pressure.

Qualifications & Experience

- 10+2 or Diploma in Hotel Management / Hospitality preferred.
- 1–3 years of experience as a Steward / Waiter in clubs, hotels, or premium restaurants.
- Knowledge of F&B; service procedures and hygiene practices is essential.

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📌 Steward, Faridabad Location
🏢 BPTP
📍 Faridabad