- Manage inbound calls from students seeking admissions into various educational institutions.
- Provide guidance on course options, eligibility criteria, and application procedures.
- Build strong relationships with clients by understanding their needs and preferences.
- Meet sales targets by upselling relevant services such as visa counseling or accommodation arrangements.
Job Requirements :
- 2-4 years of experience in an outbound calling environment or similar role.
- Excellent communication skills for handling inbound calls effectively.
- Robust customer relationship management skills to build trust with clients.
- Ability to work independently with minimal supervision.