We are looking for a skilled and customer-oriented Assistant Restaurant Manager to manage daily brewpub and restaurant operations, lead the service team, ensure excellent guest experiences and achieve business targets.
Key Responsibilities
- Manage daily restaurant and brewpub operations.
- Supervise, train and motivate the service team.
- Ensure excellent guest satisfaction and service standards.
- Handle customer complaints and guest queries.
- Monitor daily sales, upselling and revenue targets.
- Manage inventory, stock control and minimise wastage.
- Ensure proper coordination between kitchen, bar and service teams.
- Maintain hygiene, grooming and company SOPs.
- Prepare duty rosters and monitor staff performance.
Required Skills
- Robust leadership and team management.
- Excellent communication and guest-handling skills.
- Knowledge of food and beverage operations.
- Sales, upselling and revenue management.
- Inventory and cost control.
- Problem-solving and decision-making.
- Knowledge of POS systems and MS Excel.
- Ability to manage operations during peak hours.
Eligibility
- Minimum 2 years of experience in the hospitality sector.
- Experience in restaurants, pubs, bars or brewpubs preferred.
- Hotel Management or Hospitality qualification preferred.
- Knowledge of craft beer and bar operations will be an added advantage.