Job Description – Customer Support Executive (CRM)Experience: 2–5 Years

Salary: ₹20,000 – ₹40,000 per month

Location: Kirti Nagar, New Delhi

Working Days: 6 Days a Week

Working Hours: 10:00 AM – 6:30 PM

- Job ResponsibilitiesHandle all types of customer queries, complaints, and escalations.
- Independently manage internal and external audits.
- Ensure 100% query resolution within defined timelines (TAT).
- Maintain CRM records, customer databases, and reports.
- Coordinate with internal teams to resolve customer issues.
- Conduct regular follow-ups to ensure complete query closure.
- Prepare audit reports and MIS documentation.
- Required Skills2–5 years of experience in CRM / Customer Support.
- Hands-on experience in handling all types of audits.
- Strong query-resolution and problem-solving skills.
- Positive communication and MS Excel skills.
- Knowledge of CRM software and MIS reporting.
- Strong ownership and accountability.

Key Expectation: Take complete ownership of customer queries and audits, ensuring 100% resolution and timely closure.

📌 Customer Relationship Manager (New Delhi)
🏢 All India Institute Of Occult Science
📍 New Delhi