- ₹18,000–₹20,000 per month, fixed in hand, depending on skills and experience.
- Additional performance incentive of up to ₹3,000 per month after completing probation.
About the role
Hotel Kwality is looking for a polite, dependable and computer-literate Front Office Executive to manage reception and provide professional, welcoming service to our guests. Freshers with good communication skills and a willingness to learn are welcome.
Key responsibilities
- Welcome guests and handle check-ins, check-outs and room allocation.
- Answer telephone calls and respond to booking enquiries.
- Manage direct and online reservations and update the hotel’s property management system.
- Prepare bills, collect cash and digital payments, and maintain accurate transaction records.
- Coordinate with housekeeping and maintenance for room readiness and guest requests.
- Handle guest concerns courteously and escalate matters when necessary.
- Maintain reception records and provide a explicit handover to the next shift.
Candidate requirements
- Spoken English and basic computer skills are mandatory.
- Comfortable using email, the internet and online systems.
- Class 12 pass or graduate.
- Honest, punctual, well-presented and responsible.
- Freshers and experienced candidates may apply.
- Previous hotel reception experience or knowledge of eZee Absolute PMS is an advantage; training will be provided.
- Age: up to 35 years.
- Immediate joiners preferred.
Shift timings
- Male candidates: Rotational shifts — 9 AM–7 PM or 7 PM–9 AM.
- Female candidates: Fixed day shift — 9 AM–6 PM.
To Apply : Send your updated CV and audio introduction on WA to (phone hidden). Shortlisted candidates will be informed about the interview date and time.
📌 Front Office Executive (Delhi)
🏢 Hotel Kwality
📍 Delhi
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