ob SummaryWe are looking for an experienced and result-oriented Branch Manager to manage SHG loan operations, drive business growth, lead the branch team, and ensure portfolio quality while maintaining strong customer relationships and regulatory compliance.
- Key ResponsibilitiesManage overall branch operations related to SHG loan business.
- Drive SHG loan disbursements, business development, and portfolio growth.
- Identify and develop current Self Help Groups (SHGs) and customer relationships.
- Lead, motivate, and monitor the performance of branch staff and field officers.
- Ensure timely loan collections, repayment follow-ups, and overdue management.
- Maintain portfolio quality and control delinquency and NPA levels.
- Conduct regular field visits and verify SHG activities and customer requirements.
- Ensure proper KYC documentation, loan processing, and disbursement procedures.
- Monitor daily, weekly,
and monthly business targets.
- Prepare branch MIS reports and submit performance updates to management.
- Ensure adherence to company policies, operational procedures, and compliance requirements.
- Handle customer grievances and maintain customer satisfaction.
- Coordinate with credit, operations, and collection teams.
- Required SkillsStrong leadership and team management skills.
- Experience in SHG loan / Microfinance operations.
- Good knowledge of loan disbursement and collection processes.
- Strong communication and customer relationship management skills.
- Target-oriented and capable of managing branch profitability.
- Good knowledge of MS Excel and MIS reporting.
- Ability to manage field staff and branch operations effectively.
📌 Branch Manager (Macherla)
🏢 Peoples Co-Operative society
📍 Macherla
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