09 Nov
|
Nine Oasis Impex
|
Udaipur
09 Nov
Nine Oasis Impex
Udaipur
OLTAO | Nine Oasis Impex Private Limited
Udaipur, Rajasthan · Full-time
Preferred experience 3–5 years in marketplace e-commerce
Compensation Salary plus a performance incentive for successful Amazon SAFE-T recoveries
OLTAO is a premium designer fan brand looking for a hands-on E-commerce Manager to run and grow our Amazon India and Flipkart business. You’ll own the work from creating a product listing to getting the order delivered, resolving returns, and reconciling marketplace payouts.
Key responsibilities
1. Product listings, design and content
- Create and update listings on Amazon Seller Central and Flipkart Seller Hub, including titles, bullet points, descriptions, search keywords, specifications, and variants.
- Write product copy and create basic listing graphics using Canva or Photoshop. Brief designers and photographers on lifestyle images, feature graphics, size diagrams, and videos. Manage Amazon A+ Content and Brand Store updates where available.
- Check that each listing clearly shows fan size, finish, mounting type, controls, included accessories, and warranty. Resolve catalogue errors and suppressed listings.
2. Orders, inventory and logistics
- Coordinate inventory, packing, shipping labels, dispatch, and courier pickups with the warehouse team. Plan stock replenishment for marketplace fulfilment where applicable.
- Track late shipments, failed deliveries, cancellations, returns, and replacements. Work with customer support to resolve marketplace queries and with the warehouse to address recurring damage or missing parts.
- Monitor marketplace account health and resolve operational issues within the platform’s timelines.
3. Amazon SAFE-T claims and recovery incentives
- Review Amazon returns and refunds for eligible SAFE-T claims.
Coordinate with the warehouse to collect evidence, including photos, packaging records, and return inspection details.
- File claims in Seller Central within the applicable deadlines, respond to requests for evidence, and follow up on eligible denied claims.
- Maintain a claim tracker and verify with finance that reimbursements have been credited. A separate incentive will be based on the amount actually recovered through successful SAFE-T claims, as per company policy.
4. Sales growth, advertising and reporting
- Plan pricing, offers, and stock for sale events. Manage marketplace ads and improve campaigns based on conversion, ad costs, and product margins.
- Report weekly on sales, stock-outs, dispatch performance, return reasons, ad spend, profitability, and SAFE-T recoveries. Flag problems early and follow through on fixes.
- Reconcile marketplace settlements with finance, including fees, refunds, shipping deductions, and reimbursements.
- What we’re looking forHands-on experience managing Amazon Seller Central and Flipkart Seller Hub, including listings, orders, and returns.
- Experience filing Amazon SAFE-T claims, documenting evidence, and tracking reimbursements through settlement.
- Solid written English, an eye for product presentation, and working knowledge of Canva or Photoshop.
- Proficiency in Excel or Google Sheets for inventory, sales reporting, and reconciliation.
- Experience with marketplace advertising. A background in fans, appliances, lighting, furniture, or home décor is a plus.
How to applyShare your CV and two examples of listings you personally worked on. Tell us what you handled on each listing and briefly describe one Amazon SAFE-T claim you managed, including the evidence you submitted and the outcome.
📌 E-Commerce Manager (Udaipur)
🏢 Nine Oasis Impex
📍 Udaipur