We are hiring Loan Collection Officers to join our collections team. The role involves customer communication, payment follow-ups, and managing overdue loan accounts.
Job Responsibilities:
Make outbound calls to customers regarding pending EMI payments.
Follow up on overdue accounts and encourage timely repayment.
Understand customer payment concerns and provide suitable solutions.
Communicate approved settlement and payment options.
Update customer payment status and maintain proper records.
Achieve daily and monthly collection targets.
Coordinate with the team for escalated or difficult cases.
Candidate Profile:
Good communication and convincing skills.
Comfortable speaking with customers over the phone.
Target-oriented and self-motivated.
Basic knowledge of computers.
Freshers can apply; collection experience will be an advantage.
Interested candidates can apply now and join our growing team!