Hiring for : Senior Specialist Client Support & Stakeholder Management Experience: 4 to 10 Years

Salary: Up to 10 LPA

Industry: Banking, Financial Services, and Insurance (BFSI)

Location: Bangalore

Job Summary We are looking for a high-performing Client Support & Stakeholder Management skilled with extensive experience in the Banking and Insurance domains. In this role, you will act as the strategic bridge between our operations teams and corporate clients or internal/external stakeholders. You will manage critical relationships, resolve complex process-related issues, ensure service level agreements (SLAs) are met, and drive continuous improvement across financial delivery tracks.

- Maintain and strengthen relationships with key corporate stakeholders, vendors, and institutional clients.
- Conduct regular governance meetings, operational reviews, and performance presentations.
- Act as the primary point of contact for escalations, providing swift and definitive resolutions.

Client Support & Operations Oversight

- Manage end-to-end client support delivery for banking operations (wealth, retail, or corporate) and insurance portfolios (claims, underwriting, or renewals).
- Interpret complex financial compliance guidelines to ensure process adherence.
- Monitor service delivery metrics,



ensuring absolute alignment with agreed-upon KPIs.

Process & Risk Management

- Identify operational bottlenecks and lead cross-functional process improvement initiatives.
- Mitigate financial and operational risks by ensuring adherence to banking and insurance regulations.
- Collaborate with technical and product teams to deploy system enhancements for clients.

Requirements & Qualifications

- Experience: 4 to 10 years of core experience in client relationship management, stakeholder governance, or high-tier operations within the Banking, Financial Services, or Insurance (BFSI) sectors.
- Domain Knowledge: Strong understanding of banking workflows, financial regulatory landscapes, or insurance life-cycles.
- Communication: Exceptional verbal and written communication skills with a proven track record of influencing senior leadership.
- Problem Solving: Data-driven mindset with advanced analytical capabilities to handle volatile escalations.
- Education: Graduate/Postgraduate degree in Business, Finance, Commerce, or a related field.

What We Offer

- Competitive compensation up to 10 LPA (commensurate with experience and expertise).

Contact Point Aditya : (phone hidden) / (phone hidden) / (phone hidden) / (phone hidden)

📌 We Are Hiring For Banking / Financial Services / BFSI / BPO / Voice / (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru