- Make outbound calls to prospective customers for Quikkred loan products
- Follow up with interested customers and support conversion
- Handle customer queries and provide appropriate solutions
- Make outbound calls for loan follow-ups
- Share KYC completion reminders and assist customers in completing documentation
- Make collection calls for overdue payments
- Maintain accurate records of customer interactions and call outcomes
- Achieve daily and monthly calling and conversion targets
- Escalate unresolved or high-risk cases as per the escalation matrix
WHAT WE'RE LOOKING FOR
- Graduate or 12th pass
- Fluency in Hindi + English
- Robust communication, follow-up and convincing skills
- Ability to stay professional and composed under pressure
- Basic computer knowledge (CRM / Excel preferred)
Perks and benefits
Food allowance, Health insurance
📌 Walk-in || Customer Support Executive (New Delhi)
🏢 Fluxus Forge
📍 New Delhi
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