We are hiring dynamic and customer-oriented Travel Solutions Executives to manage end-to-end travel reservations, bookings, itinerary planning, sales and customer support for our US and UK markets.
Key Responsibilities
- Handle international and domestic travel reservations, including flights, hotels, trains and other travel services.
- Assist customers with travel planning, quotations, bookings and itinerary management.
- Manage booking modifications, cancellations, refunds and post-booking support.
- Handle customer inquiries through calls, emails and other communication channels.
- Drive sales conversions through effective customer engagement and upselling.
- Coordinate with airlines, travel suppliers and service providers to ensure seamless operations.
Requirements
- Excellent verbal and written English communication skills.
- Solid customer service, sales and problem-solving abilities.
- Basic computer proficiency and willingness to learn.
- Experience in travel operations, international sales or customer support is an advantage.
- GDS knowledge (Amadeus, Sabre or Galileo) is preferred but not mandatory.
- Comfortable working in rotational shifts, including nights.
What We Offer
- Comprehensive training for freshers.
- Performance-based incentives.
- International market exposure.
- Career growth and professional development.
Freshers and experienced professionals are encouraged to apply. Pay: ₹20,000.00 - ₹60,000.00 per month
Benefits
- Flexible schedule
- Paid sick time
- Paid time off