Location: South 24 Parganas- West Bengal, Murshidabad, Berhampore, West Midnapore
Exp: 2-4 Years
Salary: 4.0 - 4.5 LPA
Qualification: Graduation Required
Age upto 35 Years
Field Job
Must have 2 wheeler and driving license/learner
Required Skills & Competencies:
- Background in telecom, DTH, broadcasting / broadband services.
- Experience in sales, customer support, or field operations.
- Technical understanding of Cable TV, DTH, Broadband operations.
- Good understanding of regional geography to support field-level operations.
- Excellent communication and interpersonal skills to liaise with internal teams and external partners.
- Highly target-oriented and capable of working under pressure in a process-driven environment.
- Solid ownership qualities and a proactive attitude.
- Ability to use MS Office.
Job Role
- Oversee subscription billing and collection activities; ensure timely revenue realization.
- Manage active subscriber base monitoring and reporting to support growth and retention.
- Generate and maintain monthly subscriber reports from DPOs.
- Handle IRD (Integrated Receiver Decoder) inventory and coordinate IRD/VC sampling for tracking and
- auditing purposes.
- Conduct TS (Transport Stream) recording and piracy checks to ensure compliance and signal security.
- Update channel mapping, ensuring channel availability and desired LCNs.
- Perform field visits to DPOs and LCOs to strengthen partnerships and monitor ground activities.
- Partnership with Local Cable Operators (LCOs): Engage and collaborate with LCOs to upsell OYC /
- Broadband and Watcho products strengthen their customer base and reduce churn.
- Customer Relationship Management (CRM): Build trust and long-term relationships with LCOs
- Basic troubleshooting for connectivity and service issues.
- Upselling and cross-selling of TV, DTH & broadband products.
- Drive lead generation, conversion, and account maintenance for new and existing business opportunities.
- Prepare and present weekly and monthly reports on operational highlights.
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