Job Title: Telesales Executive (B2B Order Management & Fulfilment)

Salary: Up to 40k

Experience: 3+ years

Location: Burrabazar, Kolkata

About the Role: We are looking for an experienced and proactive Sales Operations Executive to take complete ownership of our Order-to-Cash (O2C) cycle for corporate accounts. In this role, you will act as the primary operational point of contact for our B2B clients, ensuring their orders are processed, tracked, and fulfilled seamlessly from placement to final delivery.

Key Responsibilities:

- Order Management: Manage the entire order lifecycle for corporate clients, ensuring 100% accuracy and on-time fulfillment.
- Commercial Documentation: Generate and manage Sales Orders, Proforma Invoices, Tax Invoices, Debit/Credit Notes, and E-Way Bills.
- Cross-Functional Coordination: Act as the central link between Sales, Accounts, Factory, and Warehouse teams to ensure smooth production and dispatch.
- Logistics & Dispatch Tracking: Coordinate with dispatch hubs and factories to resolve bottlenecks and expedite order delivery.
- Client Servicing: Manage day-to-day relationships with B2B clients, proactively resolving queries and tracking post-sales delivery status.
- Receivables & Tracking: Track customer payments,



coordinate with accounts for reconciliation, and ensure timely collections.

Requirements:

- 4–6 years of solid experience in Sales Operations, Order Management, Commercial Operations, or B2B Client Servicing (experience in manufacturing, trading, or physical goods is a solid plus).
- Practical, hands-on knowledge of commercial transactions, invoicing, E-Way bills, and receivables.
- Fluent in English and Hindi with professional, clear communication skills.
- Strong working knowledge of Excel/Google Sheets and comfort using contemporary productivity tools.
- High ownership, a problem-solving mindset, and the ability to follow up relentlessly to get things done.

Job Type: Full-time

Schedule: Day shift

Pay: Up to ₹40,000.00 per month

Application Question(s)

- How many years of total experience do you have specifically in B2B Sales Operations, Order Management, or Commercial Operations?
- Are you comfortable working with advanced Excel/Google Sheets (e.g., VLOOKUPs, pivot tables, and daily data tracking)?
- Do you have hands-on experience handling physical goods, manufacturing, or trading order fulfillment? Please briefly mention the industry.

Work Location: In person

📌 Telesales ExecutiveB Sales Only) (Kolkata)
🏢 Career Bloc
📍 Kolkata