Kowdiar, Thiruvananthapuram · Full-time · In person
Date posted: November 5, 2026
Salary: ₹15,000 per month
About us
Cytoscan Intelligence Technologies builds software that helps businesses in the medical and retail sectors manage billing, reconciliation, staff management and reporting. We’re incubated at the Council of Scientific and Industrial Research (CSIR), Government of India, and supported by Kerala Startup Mission.
The role
We’re looking for a Hindi-speaking Telecaller to connect with potential clients, introduce our software and schedule product demonstrations. You’ll understand each prospect’s business needs, answer initial questions and maintain regular follow-ups to help interested clients take the next step.
Fluency in Hindi is required for this role.
What you’ll do
- Make outbound calls to potential clients and respond to incoming enquiries.
- Explain our software’s features and benefits clearly in Hindi.
- Understand prospects’ requirements and identify qualified leads.
- Schedule product demonstrations with the sales and product teams.
- Follow up with leads through calls and WhatsApp, and send demo reminders.
- Answer initial questions and connect prospects with the appropriate team for detailed discussions.
- Maintain accurate records of calls, enquiries, follow-ups and lead status.
- Work towards agreed calling, lead qualification and demo-booking targets.
- Share common questions and customer feedback with the team.
What we’re looking for
- Fluent spoken Hindi and clear, confident telephone communication.
- Good communication skills in English. Malayalam, Tamil or Kannada is an added advantage.
- Previous experience in telecalling, telesales or customer support is preferred.
- Ability to understand software products and explain their benefits in easy language.
- Basic computer skills and familiarity with WhatsApp, spreadsheets and data entry.
- Strong listening skills, patience and a professional approach to handling objections.
- Good organisational skills and consistent follow-up.
- Willingness to work from our office in Kowdiar, Thiruvananthapuram.
How we’ll measure success
- Quality of calls and accuracy of lead qualification.
- Number of qualified product demonstrations booked.
- Timely follow-ups and demo attendance.
- Accuracy of call records and lead updates.
Salary: ₹15,000 per month Job type: Full-time
Work location: In person — Kowdiar, Thiruvananthapuram To apply: Apply here.