As a Telecaller, you will be the first point of contact between Vedantu and prospective students and parents. You will engage customers over the phone, communicate our offerings clearly, and build trust, helping families make informed learning decisions while contributing to the company's growth.
Key Responsibilities
Make outbound calls to prospective customers to generate leads and present
Vedantu's products and services.
Follow up with prospects and existing customers to ensure satisfaction and gather feedback.
Handle customer queries and resolve concerns promptly and professionally.
Provide accurate information on products, pricing and offers.
Maintain an up-to-date customer database and log call records consistently in the
CRM.
Achieve daily, weekly and monthly call and conversion targets.
Collaborate with the sales and marketing teams to identify opportunities for growth.
Key Skills Required
Excellent verbal and written communication in English and the local language.
Strong interpersonal skills, with the ability to build rapport and trust with customers.
Persuasive and confident in pitching products and services.
Resilience in handling rejection, with a positive and qualified attitude.
Basic computer proficiency and familiarity with CRM tools.
Ability to thrive in a fast-paced, target-driven environment.
Preferred Qualifications
Graduate or Diploma holder in any discipline.
Freshers are welcome; prior experience in telecalling, customer service or sales is an advantage.
Why Join Vedantu
Work with one of India's leading ed-tech brands, at the forefront of transforming education.
Be part of a mission-driven team focused on student outcomes and exceptional customer experiences.
Build a career in a growing organisation with an expanding online and offline presence.
To know more about us, visit www.vedantu.com.
Role: BD / Pre Sales - Other, Industry Type: Film / Music / Entertainment, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Telecalling TelesalesTelemarketingBPOCalling