- Ensure timely completion of servicing and maintenance activities for all assigned elevator units.
- Attend to customer complaints and service requests promptly and ensure effective resolution.
- Coordinate with customers to address service-related issues and maintain customer satisfaction.
- Prepare, maintain, and submit BDR and Mantrap reports as per company requirements.
- Ensure proper execution and completion of assigned service activities.
- Follow service quality standards and safety procedures while carrying out maintenance work.
Desired Candidate Profile:
- ITI or Diploma qualification in a relevant technical trade.
- Minimum 3 years of experience in elevator/lift maintenance and servicing.
- Positive technical knowledge of elevator maintenance, troubleshooting, and servicing.
- Ability to handle customer complaints and resolve service-related issues.
- Good communication and coordination skills.
Interested candidates can share their updated CV along with their current location, current CTC, expected CTC, and notice period.
Role: Foreman / Technician, Industry Type: Industrial Equipment / Machinery, Department: Production, Manufacturing & Engineering, Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: ITI Certification in Any Specialization, Diploma in ITI Key Skills Skills highlighted with ‘‘ are preferred keyskills BreakdownCustomer ComplaintsComplaint HandlingServicing
📌 Technician - Maintenance & Service Sales IQ/0300 (Pune)
🏢 iQuest Management Consultants
📍 Pune
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