Job Summary

We are looking for a skilled and proactive System Administrator to manage, maintain, and support the company's IT infrastructure, systems, servers, and network operations.

The ideal candidate should have hands-on experience in system administration, network management, troubleshooting, IT security, and infrastructure maintenance to ensure smooth and uninterrupted business operations.

Key Responsibilities

- Install, configure, maintain, and troubleshoot physical and virtual servers, desktops, laptops, printers, and other IT hardware and peripherals.
- Administer Windows Server environments and Active Directory, including user account creation, onboarding and offboarding, group policies, and access permissions.
- Monitor and maintain LAN, WAN, Wi-Fi, and VPN connectivity, including routers, switches, and firewall configurations.
- Monitor system health and performance, proactively identify and resolve issues, and minimize infrastructure downtime.
- Deploy, manage, and monitor virtualized environments on VMware and Hyper-V, including virtual machine provisioning, resource allocation, snapshots, and host maintenance.
- Administer Microsoft Azure resources, including virtual machines, storage, networking, identity and access, and cost monitoring, and support connectivity between on-premises and cloud environments.
- Apply operating system updates and security patches on a regular schedule across servers, virtual hosts, and end-user devices.
- Perform and monitor scheduled data backups of physical servers, virtual machines, and cloud workloads, test restores periodically, and support disaster recovery procedures.
- Maintain system security through endpoint protection and antivirus management, access control, and adherence to security best practices.
- Provide technical support to employees for hardware, software, network, and system-related issues,



and log and resolve requests within defined timelines.
- Administer email systems, domain and DNS services, and Microsoft 365 / Office 365, including mailboxes, licenses, and security settings.
- Maintain IT asset inventory, software licenses, and up-to-date system and network documentation.
- Coordinate with vendors and service providers for IT-related purchases, maintenance contracts, and support.
- Ensure compliance with IT policies and prepare periodic reports on IT operations, incidents, and system status.

Required Skills & Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-2 years of relevant experience in System Administration or IT Infrastructure Support.
- Robust knowledge of Windows Server administration and Active Directory.
- Good understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN, WAN, and VPN.
- Hands-on experience with firewall, antivirus, and endpoint security management.
- Knowledge of backup and disaster recovery solutions.
- Familiarity with Microsoft 365 / Office 365 administration.
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple IT support requirements.

Preferred Skills

- Knowledge of Linux server administration.
- Hands-on experience with virtualization platforms such as VMware or Hyper-V.
- Hands-on experience with cloud platforms, preferably Microsoft Azure.
- Knowledge of IT security practices and network monitoring tools.
- Relevant certifications such as Microsoft, CompTIA Network+, CCNA, or equivalent would be an advantage.

Key Competencies

- Technical troubleshooting and analytical skills.
- Time management and prioritization.
- Ownership and accountability.
- Effective communication and teamwork.
- Ability to handle IT support requests and resolve issues within defined timelines.

📌 System Administrator (Kochi)
🏢 Kott Software Pvt.Ltd
📍 Kochi