09 Nov
|
KALPTARU HOSPITALITY u0026 SERVECES
|
Mumbai
09 Nov
KALPTARU HOSPITALITY u0026 SERVECES
Mumbai
Date posted: 7 November 2026
Pay: ₹22,000.00-₹25,000.00 per month
Steward / Waiter
Job Title: Steward / Waiter
Department: Food & Beverage Service
Reports To: Manager / Supervisor
Job Summary A Steward/Waiter is responsible for providing excellent customer service by serving food and beverages, maintaining cleanliness, and ensuring guest satisfaction in restaurants, hotels, cafeterias, banquets, and catering operations.
Key Responsibilities
- Guest Service
- Welcome guests and escort them to their tables.
- Present menus and explain food and beverage offerings.
- Take customer orders accurately and communicate them to the kitchen.
- Serve food and beverages professionally and courteously.
- Handle guest queries and complaints promptly.
- Table Setup & Maintenance
- Set up tables with cutlery, crockery, glassware, and napkins.
- Ensure tables are clean and properly arranged before and after service.
- Explicit used dishes and maintain dining area cleanliness.
- Food & Beverage Service
- Serve meals according to company standards.
- Ensure correct portion sizes and presentation.
- Assist in buffet setup, banquet service, and special events.
- Hygiene & Safety
- Maintain personal grooming and hygiene standards.
- Follow food safety and sanitation guidelines.
- Keep service stations, dining areas, and equipment clean.
- Team Coordination
- Coordinate with kitchen staff for smooth service.
- Assist colleagues during busy service periods.
- Attend staff meetings and training sessions.
Required Skills
- Good communication and interpersonal skills.
- Customer service orientation.
- Ability to work in a fast-paced environment.
- Basic knowledge of food and beverage service.
- Teamwork and positive attitude.
- Physical stamina for long working hours.
Qualifications
- SSC/HSC or equivalent preferred.
- Certificate/Diploma in Hotel Management (preferred but not mandatory).
- 0-2 years of experience in restaurants, hotels, cafeterias, or catering services.
Working Conditions
- Rotational shifts, weekends, and holidays as required.
- Standing and walking for extended periods.
- Ability to lift and carry service trays and equipment.
Salary Range (India)
- Fresher: ₹20000- ₹25000 per month
- Plus PF, meals, accommodation (where applicable).Key Performance Indicators (KPIs):
- Guest satisfaction level
- Service speed and accuracy
- Hygiene compliance
- Attendance and punctuality
- Customer feedback and complaints resolution
- for interview call #(phone hidden) #(phone hidden)
Benefits:
- Food provided
- Provident Fund
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits
- Food provided
- Provident Fund
Work Location: In person
📌 Steward (Waiter) (Mumbai)
🏢 KALPTARU HOSPITALITY u0026 SERVECES
📍 Mumbai