- Design customized international holiday packages based on client preferences and budgets.
- Develop creative, destination-focused itineraries with unique travel experiences.
- Plan FIT, family, honeymoon, luxury, and group tour packages.
- Recommend suitable hotels, attractions, transportation, and activities.
2. Costing &
- Supplier Coordination
- Prepare accurate package costing, quotations, and travel proposals.
- Negotiate competitive B2B rates with international DMCs, hotels, and suppliers.
- Maintain strong relationships with international travel partners.
- Ensure competitive pricing while maintaining company profit margins.
3. Sales &
- Customer Experience
- Handle qualified travel enquiries and convert them into confirmed bookings.
- Provide professional destination consultation to clients.
- Follow up on quotations and coordinate with the sales team.
- Identify upselling opportunities and deliver excellent customer service.
4. Booking &
- Operations Coordination
- Coordinate with the operations team for hotels, transfers, sightseeing, and other services.
- Verify booking confirmations and ensure smooth travel arrangements.
- Support visa documentation, travel insurance, and related travel requirements.
- Resolve supplier-related issues and assist with customer concerns.
5.
Destination
Research &
- Product Development
- Research emerging international destinations and travel trends.
- Develop creative seasonal packages and fixed departure itineraries.
- Identify unique travel experiences and reliable destination partners.
- Support the development of new holiday products.