– SOCIAL MEDIA MANAGER

StarNext Softech Private Limited

Location: Dehradun, Uttarakhand

Experience: 3–5 Years

Employment Type: Full-Time | On-Site

Department: Social Media & Digital Marketing

About StarNext

StarNext Softech is a digital marketing and technology company focused on helping brands grow through strategic digital marketing, creative communication and performance-driven solutions.

We are looking for an experienced, proactive and result-oriented Social Media Manager who can independently lead our social media department, manage multiple client accounts, supervise the creative team and ensure consistent delivery of high-quality work.

This is a leadership position requiring strong strategic thinking, client management, team leadership and execution capabilities.

Key Responsibilities

- Social Media Strategy & Planning
- Develop and execute comprehensive social media strategies for multiple brands and industries.
- Create monthly and weekly content calendars aligned with client objectives.
- Plan creative campaigns, promotional activities, brand awareness initiatives and engagement strategies.
- Identify content opportunities, industry trends and competitor strategies.
- Ensure consistency in brand voice, visual identity and communication across platforms.
- Develop innovative content ideas for reels, posts, stories, videos and campaigns.
- Client Management & Relationship Building
- Independently manage and coordinate with multiple clients.
- Understand client requirements, business objectives and expectations.
- Conduct regular client meetings and provide project updates.
- Handle client feedback, revisions, concerns and escalations professionally.
- Maintain strong client relationships and ensure client satisfaction.
- Identify opportunities to improve client accounts and expand service requirements.
- Take proactive measures to maintain client retention.
- Team Leadership & Management
- Lead and manage the social media team, including graphic designers, video editors, content writers and social media executives.
- Allocate responsibilities and ensure clarity of deliverables.
- Conduct regular team reviews and monitor individual productivity.




- Maintain quality standards across all creative and content deliverables.
- Ensure proper coordination between team members and departments.
- Identify performance gaps and take corrective action.
- Build a disciplined, accountable and collaborative working environment.
- Project & Execution Management
- Take complete ownership of assigned social media projects.
- Ensure timely delivery of posts, reels, videos, captions, creatives and campaigns.
- Review and approve content before client submission or publication.
- Manage multiple projects simultaneously without compromising quality.
- Maintain project timelines, content calendars and execution workflows.
- Identify potential delays and resolve operational issues proactively.
- Ensure that all deliverables meet StarNext's quality standards.
- Performance Monitoring & Reporting
- Monitor reach, engagement, impressions, follower growth and account performance.
- Analyse content performance and identify improvement opportunities.
- Prepare comprehensive monthly performance reports for clients.
- Present insights, recommendations and future strategies.
- Track campaign objectives and lead-generation performance wherever applicable.
- Use analytics to improve content strategy and overall account growth.
- Platform & Industry Knowledge
- Stay updated with Instagram, Facebook, LinkedIn, YouTube and other relevant platforms.
- Understand changing algorithms, content formats and platform updates.
- Identify emerging trends and convert relevant trends into brand-specific content.
- Maintain knowledge of social media tools, scheduling platforms and analytics.
- Have a working understanding of Meta Ads and performance marketing.

Required Skills & Qualifications
- Minimum 3 years of professional experience in social media management.




- Previous experience working with a digital marketing agency is strongly preferred.
- Proven experience managing multiple brands and client accounts.
- Experience leading and coordinating a team of 3–5 or more members.
- Excellent written and verbal communication skills in English and Hindi.
- Strong understanding of social media strategy, content planning and execution.
- Excellent client-handling and relationship-management abilities.
- Strong organizational, planning and problem-solving skills.
- Ability to work independently and take ownership of responsibilities.
- Good understanding of social media analytics and performance reporting.
- Ability to manage multiple deadlines in a fast-paced environment.

Key Performance Indicators (KPIs)

Performance will be evaluated on the following parameters:
- Client Satisfaction & Retention: 25%
- Timely Project Delivery: 20%
- Content Quality & Strategy: 20%
- Team Management & Productivity: 20%
- Performance Reporting & Account Growth: 15%

What We Expect

We are looking for someone who:
- Takes ownership rather than waiting for instructions.
- Can independently manage clients and lead a team.
- Has strong decision-making and problem-solving abilities.
- Maintains high standards of creativity, quality and professionalism.
- Understands that client satisfaction and timely execution are equally important.
- Can identify problems before they become bigger challenges.
- Is accountable for both individual and team performance.

At StarNext, we believe a manager should lead from the front, take responsibility and deliver results.

Why Join StarNext?

- Opportunity to lead and build a growing social media department.
- Work with brands across multiple industries.
- Leadership exposure and independent decision-making opportunities.
- Collaborative and growth-oriented working environment.
- Prospect to contribute directly to the company's growth.

Job Location: Dehradun, Uttarakhand

Experience Required: 3–5 Years

Employment: Full-Time, On-Site

Apply Now: Share your updated resume along with links to social media accounts or projects you have previously managed.

📌 Social Media Manager (Dehradun)
🏢 StarNext Softech Private
📍 Dehradun