Customer Service Officer - IBRL Position: Customer Service Officer - IBRL EQU/CSO-I/1918523

Company: Equitas Small Finance Bank

Location: Inclusive Banking - MF > South > Tamil Nadu > Madurai > Tirunelveli > Sankarankovil > Tirunelveli > 1156 > Tirunelveli 2

Posted On: 06 Nov 2026

End Date: 06 Dec 2026

Required Experience: 1 - 3 years

No. Of Openings: 1

Employment Type: Permanent

Employment Category: Office

Closing Date: 06 Dec 2026

Organisational Information

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: IBRL
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - IBRL

Division: Inclusive Banking - MF

Zone: South

State: Tamil Nadu

Region: Madurai

Area: Tirunelveli

Cluster: Sankarankovil

PT Location: Tirunelveli

Branch Code: 1156





Branch Name: Tirunelveli 2

Skills

- Skill: Marketing & Sales
- Highest Education: Bachelor of Commerce
- Working Language: Tamil, English

- Cash Management - Accounting of Cash and Banking the Cash
- File despatch as per timelines (PRDD)
- NACH Rejected Cash collections to be less than 10% of billing
- Disbursement Management (XMS upload and query resolution)
- FTR to be achieved as per matrix
- Repayment reminder call for Retail customers
- On-time closure of DCS summary and maintenance of Key Management Register
- Post despatch file quality FTR to be achieved as per matrix
- Management Retail stationery by indenting to OPS on need basis
- Self Development

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India