Relationship Manager - MF Position: Relationship Manager - MF

Job Code: RM-M/1916777

Company: Equitas Small Finance Bank

Department: Micro Finance

Business Unit: Assets

Division: Inclusive Banking - MF

Cluster: Sonipat

Area: Karnal

Region: Haryana

State: Haryana

Zone: North

Branch Name: Hisar

Branch Code: 11009

Posted On: 05 Nov 2026

End Date: 20 Nov 2026

Employment Type: Permanent

Employment Category: Field

No. of Openings: 1

Closing Date: 20 Nov 2026

Required Experience: 0 - 1 years

Skills

- Skill Set

- Strategic Business Orientation
- Customer Focus
- Team Working

- Highest Education:

- Bachelor of Arts
- Bachelor of Commerce
- Bachelor of Science

- Working Language: Hindi, English

Key Result Areas Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|-----------------------------------------|-----------|---------------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement | | | | | % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Performance Ratings Annexure - 1: Repayment Performance Rating





Rating | Repayment % to be achieved | |--------|-----------------------------------------------------------| | 5 | 100% repayment achieved by end of every month during the review period | | 4 | (99.81-100)% repayment achieved by end of every month during the review period | | 3 | (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 | (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 | < 99.3 % repayment achieved by end of every month during the review period |

Annexure - 2: AOC Performance Rating

Scoring Method | % of AOC Target | |--------------------------|---------------------------------------------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3: Cross Sell Performance Rating

Scoring Method | % of Achievement | |--------------------------|--------------------------------------------------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 -120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Good) | (90 -99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4: Member Retention Performance Rating

Scoring Method | % of Achievement | |--------------------------|------------------------------------------------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 -120)% | | 3 (Very Good) | (100% - 110%) | | 2 (Good) | (90 -99)% | | 1 (Adequate) | <90% |

Annexure - 5: Self Development Performance Rating

Scoring Method | Average Mandays of Training per Team Member | |--------------------------|-----------------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Good) | 2-2.49 | | 2 (Valuable) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6: Process Orientation Performance Rating

Scoring Method | Audit Score | |--------------------------|-----------------------------------------------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71 |

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India