We are looking for a customer-oriented and technically knowledgeable Service Advisor to join our service team and ensure a smooth service experience for customers.
Key Responsibilities
- Welcome customers and understand their vehicle service requirements.
- Inspect vehicles and prepare job cards with accurate customer and vehicle details.
- Explain service requirements, repair estimates, and delivery timelines to customers.
- Coordinate with technicians and the workshop team to ensure timely vehicle servicing.
- Provide regular updates to customers regarding service progress.
- Handle customer queries, complaints, and service-related concerns.
- Ensure vehicles are delivered on time with proper quality checks.
- Follow up with customers after service to collect feedback.
- Maintain service records and ensure proper documentation.
- Support the achievement of service targets and customer satisfaction goals.
Work Location: In person
📌 Service Advisor (Kannur)
🏢 Sharplinemotosport
📍 Kannur
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