Key Job Responsibilities

- Welcome customers and understand their service requirements.

- Receive motorcycles and scooters for periodic maintenance and repairs.

- Listen to customer complaints and identify vehicle-related concerns.

- Conduct preliminary vehicle inspections.

- Prepare job cards with accurate customer and vehicle details.

- Explain service schedules, repair requirements, and estimated costs.

- Coordinate with technicians for vehicle diagnosis and repair work.

- Monitor repair progress and ensure timely completion.

- Obtain customer approval for additional repairs.

- Ensure proper quality checks before vehicle delivery.

- Explain completed work, replaced spare parts, and service bills.

- Handle customer complaints and service-related queries.

- Follow up with customers after vehicle servicing.

- Maintain customer satisfaction and achieve service department targets.

Required Skills





- Good communication and customer-handling skills.

- Basic technical knowledge of motorcycles and scooters.

- Knowledge of periodic maintenance and general repairs.

- Job card preparation and billing knowledge.

- Basic computer and DMS software knowledge.

- Problem-solving and coordination skills.

- Ability to work in a team.

Educational Qualification

- ITI / Diploma / Plus Two or equivalent.

- Automobile or Mechanical qualification preferred.

- Freshers and experienced candidates may apply, depending on company requirements.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages

- Health insurance

- Leave encashment

- Provident Fund

Experience

- Automotive service: 2 years (Preferred)

Location

- Thammanam, Kochi, Kerala (Required)

Work Location: In person

📌 Service Advisor (Thammanam)
🏢 Popular Motor
📍 Thammanam