Job Summary:

We are looking for an experienced and customer-oriented Senior Steward to lead our restaurant service team. You will be responsible for supervising junior stewards, taking guest orders accurately, ensuring timely food delivery, and maintaining excellent service standards to provide a memorable dining experience for our hotel guests

.Key Responsibilities:

- Guest Service & Order Taking: Greet guests warmly, present menus, suggest chef specials, answer food/beverage queries, and take accurate orders.
- Team Supervision: Guide, train, and supervise junior stewards and runners during the shift to ensure fast and efficient table service.
- Table Management: Oversee table setups, ensure appropriate cutlery, glassware, and linen are presentable, and monitor table clearance and turnover.
- Coordination with Kitchen: Coordinate effectively with the kitchen staff (Chefs) to ensure dishes are prepared as per guest specifications and served hot/fresh.
- Billing & POS Operation: Process guest bills accurately using the POS system and handle cash/card payments following hotel procedures.
- Complaint Handling: Handle guest complaints or special requests professionally and escalate critical matters to the Restaurant Manager immediately.




- Hygiene & Safety: Ensure the entire dining area, side station, and buffet counters strictly follow food safety and hygiene guidelines.

Requirements & Qualifications:

- Education: Minimum 12th standard pass. A Degree or Diploma in Hotel Management / Catering Science is highly preferred.
- Experience: 2 to 5 years of solid experience as a Steward or Senior Steward in a hotel restaurant or established casual/fine dining outlet.
- Skills: Excellent upselling skills, knowledge of food and beverage pairings, and familiarity with restaurant POS software.
- Communication: Strong communication skills in English and Tamil to interact confidently with corporate travelers and local guests.
- Demeanor: Qualified grooming, excellent body language, leadership qualities, and a polite, pleasing personality.

Benefits

- Salary based on skills and experience
- Free Food & Accommodation
- PF & ESI

contact - 97511 75559 share your cv - [email protected] Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Senior Steward (Ekkatuthangal)
🏢 Layalee Grande Hotel
📍 Ekkatuthangal