09 Nov
|
Walmart Global Marketplace | Europe
|
Bengaluru
09 Nov
Walmart Global Marketplace | Europe
Bengaluru
Description & Requirements
About the Role We are looking for a highly motivated Senior Seller Consultant - Walmart Key Account Management, to join our dynamic team.
In this role, you will serve as a strategic advisor and business partner to a portfolio of high-value Marketplace sellers, driving their long-term growth and success on Walmart Marketplace. You will be responsible for managing seller relationships, developing growth strategies, optimizing business performance, and enabling sellers to maximize revenue, assortment, and customer experience.
As a trusted consultant, you will leverage data-driven insights to identify opportunities, influence seller decision-making, and collaborate cross-functionally with internal stakeholders and teams. You will play a critical role in expanding Marketplace selection, improving seller performance metrics, and accelerating GMV growth.
This role requires exceptional account management capabilities, solid analytical and problem-solving skills, commercial acumen, and a passion for helping businesses scale in a fast-paced eCommerce environment.
About the Team The Walmart India Cross Border team provides an opportunity for Indian brands, manufacturers, MSMEs and other potential sellers sell their products across global Walmart online marketplaces helping them expand their business internationally as cross-border sellers on Walmart Marketplace (Cross Border Trade), where they could reach a growing market of more than 120 million U.S. consumers each month.
What you’ll do
Seller Growth & Account Management
· Manage and grow a portfolio of strategic Marketplace sellers, serving as their primary business consultant and trusted advisor.
· Develop account growth strategies focused on GMV expansion, assortment diversification, profitability, and customer experience.
· Conduct regular business reviews with sellers to evaluate performance, identify opportunities, and align on growth plans.
· Build strong executive-level relationships with key seller stakeholders to drive long-term partnerships and business outcomes.
· Drive seller retention and engagement through proactive account management and continuous value delivery.
Business Performance Optimization
· Analyze seller performance across key business metrics including sales, traffic, conversion, assortment, pricing competitiveness, content quality, inventory health, fulfillment performance, and customer satisfaction.
· Identify growth opportunities and provide data-driven recommendations to improve seller performance and marketplace competitiveness.
· Support sellers in adopting Marketplace programs and tools, including advertising solutions, fulfillment services, promotions, and emerging platform capabilities.
· Monitor business trends and develop action plans to address performance gaps and accelerate growth.
Marketplace Strategy & Execution
· Partner with sellers to optimize product assortment, discoverability, pricing, inventory planning, and promotional strategies.
· Drive adoption of strategic Marketplace initiatives and ensure successful execution of key business programs.
· Collaborate with category and marketplace leadership to identify whitespace opportunities and accelerate selection growth.
· Support seller onboarding acceleration, catalog expansion, and new business launches as required.
Cross-Functional Collaboration
· Act as the voice of the seller within Walmart by advocating for improvements that enhance seller experience and business outcomes.
· Partner closely with cross-functional teams to resolve seller issues and remove growth barriers.
· Escalate and manage complex seller challenges while driving timely resolution and clear communication.
· Contribute to process improvements, SOP development, and scalable account management best practices.
Performance Monitoring & Insights
· Track, analyze,
and communicate key account performance metrics to sellers and internal stakeholders.
· Develop business insights and recommendations through data analysis to support strategic decision-making.
· Create executive-level business updates and presentations for leadership reviews.
· Stay informed on industry trends, competitive dynamics, and eCommerce best practices to identify new opportunities for seller growth.
What you’ll bring
· MBA or MBA equivalent post-graduate degree
· 3-5 years of relevant experience in retail/e-commerce industry
· Proven track record of managing strategic accounts and driving measurable business growth.
· Strong understanding of online marketplaces, seller operations, and digital commerce.
· Excellent communication, analytical, problem-solving, and stakeholder management skills.
· Ability to translate data into actionable insights and business recommendations.
· Ability to thrive in a fast-paced, dynamic, and ambiguous environment.
· Proficiency in Excel, business analytics, and reporting tools.
· Experience with online marketplaces, retail media is preferred.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.
Walmart doesn’t charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding.
General Information
Position Title Senior Seller Consultant, KAM Main Business Entity Global eCommerce Department 1 Global eCommerce Location Bengaluru, India
📌 Senior Seller Consultant, KAM (Bengaluru)
🏢 Walmart Global Marketplace | Europe
📍 Bengaluru